Does your company provide customer service via WhatsApp and are you missing messages? With WhatsApp Business API + a CRM You centralize all chats, have multiple agents handle them at the same time, and follow up with each customer.

Why connect WhatsApp to a CRM?

Regular WhatsApp is for a single person. The API allows you to have multiple agents on the same number, automated responses, tags, and a history for each customer. Ideal for growing sales and support teams.

Benefits

  • Multiple agents under a single WhatsApp number.
  • Automatic replies and templates.
  • Customer history and follow-up.
  • Measures response times and results.

Frequently Asked Questions

Can multiple agents handle the same WhatsApp account?

Yes, with the API, multiple agents can handle the same number without missing any messages.

Is it useful for sales and support?

Yes, you centralize both and track each conversation.

Does it integrate with my phone system?

Yes, we integrate it with your call center and phone numbers to provide comprehensive customer service.

Learn about RedVozChat →

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