{"id":28394,"date":"2026-06-23T17:32:33","date_gmt":"2026-06-23T21:32:33","guid":{"rendered":"https:\/\/redvoztelecom.com\/noticias\/crm-chat-multiagente-whatsapp\/"},"modified":"2026-06-23T17:32:33","modified_gmt":"2026-06-23T21:32:33","slug":"crm-chat-multiagente-whatsapp","status":"publish","type":"post","link":"https:\/\/redvoztelecom.com\/en\/noticias\/crm-chat-multiagente-whatsapp\/","title":{"rendered":"CRM and Multi-Agent Chat for Your Business (RedVoz Chat)"},"content":{"rendered":"
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RedVoz Chat \u2013 CRM<\/div>\n

CRM and Multi-Agent Chat for Your Business<\/h2>\n

Athens WhatsApp, social media, and web chat<\/strong> all in one place, with your entire team.<\/p>\n<\/div>\n

A Customer Service CRM<\/strong> Centralize all your conversations \u2014 WhatsApp<\/strong>, Instagram, Facebook, and your website's chat\u2014all in one place, so that various agents<\/strong> respond without stepping on each other's toes or missing any messages. With RedVoz Chat<\/a> Your company responds more quickly and comes across as more professional.<\/p>\n

What Does CRM Do?<\/h2>\n
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Multi-agent WhatsApp<\/div>\n
Multiple agents can respond to the company's WhatsApp account without missing any messages.<\/div>\n<\/div>\n
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All channels combined<\/div>\n
WhatsApp, Instagram, Facebook, and web chat all in one place.<\/div>\n<\/div>\n
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Customer History<\/div>\n
Every conversation is saved: the complete context for each customer.<\/div>\n<\/div>\n
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Quick Replies and Bots<\/div>\n
Templates and automations for responding to taps.<\/div>\n<\/div>\n
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Service Reports<\/div>\n
I measured your team's response times and performance.<\/div>\n<\/div>\n
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In Spanish and support<\/div>\n
We'll get it up and running for you and train your team.<\/div>\n<\/div>\n<\/div>\n

Why You Need It<\/h2>\n

Each customer brings their own complete history<\/strong>, so that any agent can follow the conversation with context. Add Quick Answers<\/strong>, tags, team assignments, and bots<\/strong> for repetitive tasks.<\/p>\n

Who is it for?<\/h2>\n

Ideal for sales and support: retail businesses, small and medium-sized enterprises (SMEs), and call centers that receive a lot of messages and don't want to miss a single one. We'll set it up for you, connect it to your WhatsApp, and train your team.<\/p>\n

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Manage all your chats in one place<\/div>\n

Sign up for the CRM \u279a<\/a>Discover RedVoz Chat<\/a><\/div>","protected":false},"excerpt":{"rendered":"

CRM and multi-agent chat: Manage WhatsApp, social media, and web chat from a single platform with your entire team. RedVoz Chat for businesses.<\/p>","protected":false},"author":0,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[1],"tags":[4644,4642,4643],"class_list":["post-28394","post","type-post","status-publish","format-standard","hentry","category-noticias","tag-atencion-al-cliente","tag-crm","tag-whatsapp-multiagente"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/posts\/28394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/comments?post=28394"}],"version-history":[{"count":0,"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/posts\/28394\/revisions"}],"wp:attachment":[{"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/media?parent=28394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/categories?post=28394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/redvoztelecom.com\/en\/wp-json\/wp\/v2\/tags?post=28394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}